Frequently Asked Questions
Can packages be customized?
All our packages are fully customizable to suit your specific needs. Whether you have particular requirements or special requests, we can tailor our offerings to match exactly what you're looking for. We’re here to create the perfect solution for you.
Do you sell AEDs and other medical devices?
We have relationships with AED resellers that will be able to meet your needs.
How long is the class?
Our workshops typically run for about two to three hours, dependant on the number of participants.
Where do educational guidelines come from?
Our CPR guidelines are based on the standards set by the American Heart Association, ensuring that you receive the most up-to-date and reliable training.
When do I get my certification card?
You'll receive your digital certification card on the same day as your training. You will have immediate proof of your certification upon completion. Your CPR certification is valid for 2 years from the date of completion. This ensures you stay up-to-date with the latest guidelines and techniques.
Will you come to us to teach?
We offer the flexibility to come to your location and provide training wherever you need. Whether it's at your office, school, or another venue, we ensure convenient and comprehensive training sessions tailored to your environment.
What is the refund/cancellation policy?
Thank you for choosing EXO. Please be advised that all service transactions are final.
We do not issue refunds for missed classes. If you are unable to attend a class you have signed up for, you will be provided credit towards a future class, if you provide notice of your abscence.
Failure to provide notice or show up for a class without prior communication will result in the forfeiture of any payments or credits associated with that class.
Do you have a minimum participant requirement?
We do not have a minimum participant requirement for our training sessions. However, groups of 10 or more participants may be eligible for a discount. Feel free to contact us for more details!